When the business keeps flowing back to you instead of running on its own, something in the structure is off. We step in, figure out what's not working, and help you and your team actually fix it.
When the operational foundation is weak, growth makes everything harder. We rebuild it so you stop being the answer to every question.
We diagnose where members are leaving and build a system that keeps new members engaged through the first 90 days and beyond.
Fractional operations support built around where your studio actually is right now.
Industry at a glance
Pilates industry value
$178B
global wellness market 2025
Studios lose members by
Month 3
without structured onboarding
Avg member retention rate
57%
boutique fitness industry
Studios cite ops issues as
#1 barrier
to sustainable growth
Member drop-off — typical retention curve
Sources: Global Wellness Institute 2025 · IHRSA Fitness Industry Report
For studios that need to get things under control. A defined 90-day engagement to diagnose what's happening, rebuild the structure, and stabilize operations.
For studios that need someone in the business longer term. Operational leadership, team accountability, retention, KPI tracking, and process improvement on an ongoing basis.
A lower-commitment entry point for studios that need targeted help with a specific operational challenge without a long-term engagement.
Not sure where to start? A 30-minute call to look honestly at what is happening and figure out what the right next step is.
Nastasja has been immersed in the Pilates world since 2015, combining her teaching experience with operational expertise to empower studio owners.
Having worked both as an instructor and an operational leader, Nastasja understands the intricacies of running a successful Pilates studio. Her journey led to the creation of Kyn Pilates to provide practical support tailored to the unique needs of studio owners.
Discover Nastasja's Story
We specialize exclusively in the Pilates industry, ensuring our insights are directly applicable to your studio's unique operational challenges.
Our services extend to health and wellness businesses looking for operational improvement and sustainable growth structure.
We understand the broader boutique fitness landscape and bring best practices directly to your Pilates studio.
We look honestly at what is actually happening. Leadership structure, communication flow, intro conversion, retention patterns. You walk away knowing exactly where the gaps are.
We rebuild the structure. Defined roles, a decision flow your team can follow, a consistent intro experience, and a retention touchpoint plan for the first 90 days of every new membership.
We make sure it holds. KPI visibility, accountability rhythms, growth pathways for your team, and a forward plan so the structure keeps working after we are done.
A 30-minute call. No pitch. Just an honest look at what is happening in your studio and what to do about it.
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